Securing Microsoft Copilot Agents in Office 365
A technical guide for South African business leaders on configuring granular permissions and data governance for Microsoft Copilot agents to prevent unauthorized data exposure.
Automating Credit Vetting: Linking Digital Apps to TPN and Sage ERP
Learn how to eliminate the manual bottleneck in South African B2B onboarding. This guide explores the integration of TPN credit bureau data with Sage ERP to automate risk assessment and account creation.
Automating Legacy Apps: Linking GPT-6.1 Terra to Screen Workflows
Discover how GPT-6.1 Terra’s advanced vision capabilities bridge the gap between modern AI and aging desktop software without native APIs. This practical guide outlines a path for South African businesses to replace brittle RPA with robust, autonomous screen-based automation.
Automating FICA Onboarding: Linking ID OCR to Sage ERP
This guide details how South African businesses can automate FICA compliance by integrating AI-driven OCR for ID and utility bill verification directly into Sage ERP systems.
Automating Takealot Orders: Linking Seller API to Sage ERP
Learn how to integrate the Takealot Seller API with Sage ERP to automate order processing, sync inventory levels, and eliminate manual data entry for your South African e-commerce business.
Automating IT Triage: Linking OpenAI Agents to ServiceNow
Discover how South African businesses are leveraging OpenAI enterprise models within ServiceNow to automate ticket triage, reducing resolution times and freeing up IT staff for high-value tasks.
Automating Load Shedding: Eskom API to Sage ERP Integration
Discover how to programmatically sync Eskom load shedding data with Sage ERP to automate production schedules and staff rosters, minimizing downtime for South African businesses.
Automating Maintenance: Linking IoT Sensors to Sage ERP
A practical guide for South African businesses on bridging the gap between factory floor hardware and Sage ERP to automate work orders and condition-based maintenance.
Fixing the Automation Gap: Implementing Sentiment-Based Feedback
Bridging the gap between automated efficiency and customer empathy through sentiment-aware workflows that prevent alienation and prioritize critical business issues.
Ask for a working demo, not a proposal deck
Most software proposals ask you to judge a system from slides, and the gaps only appear once the build is underway. WriteNow Agency builds a working demo on the client's own processes before it sends a proposal, and the questions asked during the demo become the real requirements.
Business Process Automation: Why a Working Demo Beats Slides
We built a working operations demo for a Cape Town optical lens supplier in one day, and the client watched it run live in a 30 minute call. The lesson for South African SMEs is that a demo built on your own processes teaches you more than a slide deck, because the questions it raises are your real requirements.
Automating Cross-Border BOP Reporting: Linking Forex APIs to Sage
This article explores how South African importers and exporters can solve the administrative burden of SARB compliance by integrating banking forex APIs with Sage ERP systems to automate Balance of Payments reporting.